Fast Tech Help,
Wherever You Are
Many tech problems can be fixed remotely, without waiting for a visit. Secure, encrypted sessions, only with your permission. Available Australia-wide, 7 days a week.
No travel time, so you only pay for the fix Need hands-on help? Onsite across Greater Western Sydney Clear pricing before any work begins*
What We Can Fix Remotely
If it's software, settings or accounts, we can usually help remotely.
Safe and Secure
Your privacy matters. A remote session only starts when you say yes. The connection is encrypted, and you can end it at any time.
Only with your permission Encrypted, secure connection Watch every step we take End the session any time
Remote Support Prices
First hour, then 15-minute blocks you approve first.
*All prices include GST. No card surcharge.
How Remote Support Works
Getting help takes just a few minutes.
Remote Support Questions
How remote support works, and how we keep you safe. Still unsure? Call 1300 59 00 55.
Yes. Sessions are encrypted and only start with your permission. You can watch every step and end the session at any time.
We'll offer an onsite visit if you're in our service area. If we can't fix it remotely and can't arrange an onsite visit, we refund the first hour.
We'll guide you to open a secure support tool for the session and talk you through each step. It only takes a minute or two.
No. Remote sessions only start with your permission, you can see what we're doing, and you can end the session at any time.
Home IT remote is $149* for the first hour, then $39* per 15 minutes. Business IT remote is $169*, then $45* per 15 minutes. *All prices include GST.
Remote support is available Australia-wide, 7 days, 7am to 10pm, with the last booking at 7pm.
Ready to Get Started?
Choose the easiest way for you. We'll take it from there.