For accountants, bookkeepers, lawyers and financial advisers who hold client files, tax file numbers and bank details. We help with IT support, Microsoft 365 and secure sign-in, email scam help, backups and IT health checks, so your team can focus on client work.
Remote help for your team, Australia-wide Every job quoted before work begins Clear notes for your firm's records
Common IT Needs for Professional Firms
Clients trust you with their most sensitive details. Here are common issues we can help accountants, bookkeepers, lawyers and advisers sort out.
Client Files Kept Private
Tax file numbers, ID documents and bank details that need careful storage and sharing.
Bank Detail Change Emails
Requests to pay into a new account, sent from a hacked or look-alike email address.
Secure Sign-In Everywhere
Multi-factor sign-in for email, cloud software and online portals, for every staff member.
Busy Season Slowdowns
Slow computers, scanners and screens that can't keep up when deadlines pile up.
Staff Coming and Going
Access set up for new staff, and removed promptly when someone leaves.
Files Without a Safe Copy
Client files on one PC or a shared drive, with backups nobody has checked.
Your Firm's Tech, Looked After
We look after the everyday tech your firm runs on, from staff accounts and email to secure sign-in, backups and your network. We can work alongside your current IT provider and software vendors, or take over support, whichever suits you. Every job is quoted upfront, and we document what we do.
Business IT Support: Help desk, repairs and setup for your team, with monthly support plans by quote. Microsoft 365 & Email: Business email, Teams and OneDrive set up, with secure sign-in and the right access for each person. Cybersecurity, Virus & Scam Help: Suspicious emails checked, harmful software removed and email accounts secured after a scam. Backup & Data Recovery: Client files and email backed up, checked and test-restored.
IT Maintenance & Health Checks: A clear review of updates, access, security and backups, with practical next steps.Discreet, Careful and Clear
- One team to call for IT, email, backups and your website.
- Every job is quoted upfront, and extra time is only added with your approval.
- Remote sessions only start with your permission, and your team can watch every step.
- Honest advice and no upselling, just what your firm actually needs.
How We Could Help Your Firm
These are illustrative examples of how we work, not real customer stories.
Getting Ready for Tax Time
An accounting practice might want its systems checked before the busy tax season. We would start with an IT health check covering updates, backups, secure sign-in and who has access to what. Then we'd explain what needs attention in plain language, with the price before any work starts.
A Request to Change Bank Details
A bookkeeper might get an email, apparently from a client, asking to pay a supplier into a new account. We would check the mailbox for unknown sign-ins or forwarding rules, turn on secure sign-in and suggest a call-back check for any bank detail change. If money has already been sent, we'd urge them to contact their bank straight away.
A Staff Member Leaves
A team member might leave with access to email, client files and cloud software. We would remove their access, change any shared passwords, pass their mailbox and files to the right person, and note what changed for your records.
Not Sure Where You Fit?
Every firm is a little different. Tell us what's going on and we'll suggest a sensible next step, with the price first.
How We Support Your Firm
We help remotely wherever we can, and arrange on-site help when the work needs hands-on assistance.
Remote Help
If it's software, email, accounts or settings, we can usually help in a secure remote session. Sessions only start with your permission, and your staff can watch every step and end the session at any time. Remote help is available Australia-wide.
On-Site Help
Where possible, we provide assistance remotely to help you get support efficiently and reduce unnecessary delays. If the work requires hands-on assistance and cannot be completed remotely, we can arrange an on-site technician, subject to availability and your location being within our on-site service area. Our on-site service area covers Greater Western Sydney.
What Happens When You Get in Touch
Here's what to expect when you get in touch. Online chat and booking are coming soon, so for now please call or send an enquiry.
3. We Get It Done
We do the work, remotely where possible, and keep you updated as we go.
4. Notes for Your Records
You get clear notes on what we did and why, ready for your firm's records.
Professional Firm IT Questions
Quick answers for accountants, bookkeepers, lawyers and advisers about security, software and getting started.
Yes. We can help put sensible protections and good habits in place, such as secure sign-in, up-to-date software, tested backups and removing access when staff leave, with clear notes for your records. Your firm should confirm its obligations, such as the Privacy Act, the tax file number rules, the Tax Practitioners Board Code of Professional Conduct or your licence conditions, with your regulator or adviser.
Yes. We look after the computers, network, email and backups your accounting, practice and cloud software relies on, and help set up secure sign-in. For problems inside the software itself, we can work with your software vendor's support team.
Yes. We design mobile-friendly websites and offer Digital Marketing, including your Google Business Profile and local SEO. We'll be honest about what will help, and nobody can guarantee Google rankings.
Call 1300 59 00 55, 7 days, 7am–10pm, email info@arligeeks.com or send an enquiry. Tell us what's going on and we'll suggest a next step, such as a remote session or an IT health check. Business remote help is $169* for the first hour, and monthly support plans are quoted to suit your firm. See our prices for current rates. *Prices include GST.
Ready to Get Started?
Choose the easiest way for you. We'll take it from there.
